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Shipping & Returns
Shipping Policy:
We at Maono greatly appreciate your business and will work hard to deliver your order while keeping the shipping cost as low as possible.
We will prioritize the delivery from the local overseas warehouse according to the actual situation of the order.if it is not available on our warehouse, we will deliver the product direct from our factory,Order Handle Time: 1-3 Days
Local Estimate Delivery Time: 3-7 Days
International Estimate Delivery Time: 7-15 Days
Please notice: If your local government restricts the operation of courier services, the package may be held in the courier's warehouse until delivery is possible, we can't intercept and cancel the transaction once the package is shipped. Once the order has been dispatched, an email confirmation will be sent to the email address left when your order. if the email you leave is not right to send, you might bear all the responsibility, please double-check your email address in case the goods can't be delivered to your hand.
Return Policy:
We currently ship packages through two channels
1. Products that are in overseas warehouses in some countries will be sent by local logistics channels in priority, including FedEx, UPS, Amazon cooperative logistics providers, etc.
2. Some products will be sent from the production place to the final destination, including 4PX, DHL, Yanwen special line, etc.
For packages sent from the above two channels, we have included the logistics cost of the first step to your address in the order. In the follow-up, if you need to return the product for personal reasons, pls contact angela@maono.com firstly, we will calculate and estimate the cost for your return and tell you the return logistics fee you should bear, after that, we will send you the address so that you can return the product. please read the return policy carefully before you place the order. and thank you so much for your understanding.
③ Except for logistics reasons. If the order can not be delivered in time or fail to be delivered for the reason that customer's address and email information is not filled correctly. Maono shall not bear the corresponding responsibility and delivery expense. pls, double-check again the delivery information when placing an order. -
Warranty
All our Maono products have a 12-month valid warranty, and we offer lifetime technical support. If you have any questions, please contact our general email address: angela@maono.com. We will reply to you within 24 hours on working days.
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Secure payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Diners Club, Discover and more.Currently, Maono website only offers purchasing channels for some countries. If you cannot place the order with your country directly, please contact angela@maono.com. We will calculate the shipping cost to your destination and help you in placing the order.
MAONO A04 Professional Podcaster USB Microphone
● PROFESSIONAL SOUND CHIPSET 192kHz/24bit
This A04 Condenser Microphone has been designed with a professional sound chipset, which let the USB microphone hold a high-resolution sampling rate. SAMPLING RATE: 192kHz/24bit!!! The smooth, flat frequency response of 30Hz-16kHz--Extended frequency response is excellent for singing, podcasting, and Voice over, Performed perfectly in reproducing sound, a high-quality mic ensures your exquisite sound reproduces on the internet.
● EASY PLUG AND PLAY
The A04 microphone has a USB 2.0 data port which is easy to connect with your computer and Linux operation system, and no need for extra driver software, and no need for an external sound card. Double shielding USB cable reduces interference. That makes it easy to sound good on a podcast, Livestream, video call, or almost any other kind of recording.
● 16MM ELECTRET CONDENSER TRANSDUCER & MAGNET RING
With the 16mm electret condenser transducer, the A04 USB mic can give you a strong bass response. This professional condenser microphone picks up crystal clear audio. The magnet ring, on the USB mic cable, has a strong anti-interference function come with a better feel.
● STURDY BOOM ARM SET
With a pop filter and a foam windscreen, the condenser mic records your voice and the sound is crystal clear, the shock mount holds the microphone steady with a damping function. Particularly good for video voiceovers; podcasts; YouTube video; skype conferences and so on.
● COMPATIBLE WITH ALL iOS
For all Laptops, PC, and Mobile phones. But if you want to connect with the phone, you need an OTG adapter (not included). Strong output, no distortion, low power consumption.
Maono Global Best-Selling Internet Microphone
A04 USB Microphone
A classic USB microphone features a good cardioid polar pickup pattern, high output, and low self-noise function, compatible with windows, mac, and ios. which is easy to install, and set up, and suitable for podcasting, recording, live streaming, gaming, and video making, it is quite a good choice for most podcast beginners and professionals.
Cardioid Polar Pattern
Effectively reduce the noise interference on the back of the microphone and provide clearer recordings.
16MM Large Diaphragm Condenser
With the professional sound chipset, which lets the USB microphone hold a high-resolution sampling rate. Sampling Rate: 192kHz/24bit
Sturdy Metal Design
Made of high-quality metal and high elasticity rope. The suspension boom scissor arm stands is fully adjustable in all parts. arms of the stand are extensible at 135° back and forth, and 180° up and down,
Easy Carry Up to 1KG To 1.2 KG
A04 come with the premium shock mount and made of metal, which makes the microphone more convenient to install and prevents the microphone from falling.
Compatible With MOST OS
Our A04 is design for all Laptop, PC and Mobile phones. but if you want connect with phone, you need an OTG adapter (not included). Strong output, no distortion, low power consumption.
Suitable For All Studios
A04 is a typical computer microphone that is suitable especially for studios, recording, broadcasting, podcasting, meeting, and gaming, etc.
Easy Installation
Please follow the steps to install the microphone on your desktop
STEP1
Fasten the Screws
STEP2
Insert the adjustable arm into the hole
STEP3
Fasten the Screws
STEP4
Fix shock mount with the microphone stand
PACKING LIST
Condenser Mic + Adjustable Scissor Arm Stand + Metal Shock Mount + Pop Filter + Foam Mic Windscreen + Table Mounting Clamp + USB-B to USB-A Cable.
FAQs
General Product Questions
The PS4 has a standard USB port that can be connected directly to this usb microphone.
You can restart the computer, unplug the mic and start the process over. ( plug USB back into the computer, when it comes back on). If that doesn’t work either your computer has some damage or the mic does. Hope this helps.
Yes, COMPATIBLE WITH ALL OS: For all Laptops, PC, and Mobile phones. This Condenser Microphone has been designed with a professional sound chipset, which lets the USB microphone hold a high-resolution sampling rate.
Yes, I am using a MAC computer, and this microphone can be compatible with it.
Yes. The microphone has USB 2.0 data port that is easy to connect with your computer, whatever Windows, Mac or Linux operation system, no need for extra driver software required, plug and play. You can use it when you playing games and podcasting, and so on.
Order & Shipping
We basically will arrange the order delivery within 1-3 days once the order is received, and the delivery time depends on where you live. here is the delivery time for your reference, but the specific time is subject to the delivery time. Maono owns the final interpretation.
1. If you are from the US, we will deliver the product from the US warehouse, it will take 3-5 days for delivery.
2. Out of the US area, it will take 7-20 days for delivery, The specific needs depend on the country you are in. it will take much longer if it is a remote country.
if you would like to know how long it takes, you can write to angela@maono.com. my colleague will get back to you ASAP.
There will be three kinds of situations of return & refund,please read carefully before you place the order,thank you very much.
ⅠThe product was unpacked and is good & Delivered from the Original Factory: Maono will confirm with the warehouse first and then send you the return address. it will basically take about 1-2 weeks. please kindly be patient & remember not to send it back to the original address. otherwise, we won't be able to receive the product and it may have tax charges.
Ⅱ The product was unpacked and is good & Delivered from the US Warehouse: We will send you the returned address within 1-2 weeks once the return detail is confirmed.
Please learn that in the two situations mentioned above, the relevant freight will be borne by you as it is not a product defective issue. Please remember not to return the product to the original address on the box, otherwise, Maono will not be able to receive the returned product and we can not issue a refund to you. Once we receive the returns, we will issue a refund for you within 1-2 days. Thank you very much for your understanding.
Ⅲ. The product is defective or has product issues: no matter shipped from China or a local warehouse. Maono will confirm with the warehouse first and then send you the return address. it will basically take about 1-2 weeks. please kindly be patient & remember not to send it back to the original address, otherwise, Maono will not accept it and we will not refund you. And the relevant freight will be borne by Maono. Once we receive the returns, we will issue a refund for you within 1-2 days. Thank you very much for your understanding.
Note: Maono has the final interpretation of the return & refund terms above.
For the two situations you mentioned above, we strongly suggest that users check the package first when receiving the product, carefully making sure that the package is not damaged, has not to be opened, or does match the actual weight of the product it should be, please remember to take pictures of the entire package and the entire product or take an unboxing video for the product for subsequent submission of after-sales support for verification and negotiation with the seller for claims if it is one of the phenomena of above.
How to Take Pictures:turn on the camera function of the mobile phone - save after taking pictures of unpacked packages - take pictures of the inside packages after removing the outer box and save them - take pictures of products and parts inside and save them, make sure everything is brand new and didn’t damage.
Video Content Shooting Steps:Open the mobile phone video - show the integrity of the unpacked package - unpack - take out the product and components for installation - test - save
Please check ourshipping policypage and move your mouse to the bottom to check more details carefully and learn how we deal with these two kinds of situations first before placing the order. we take that you have read carefully by default if you have successfully finish placed the order on Maono official online store.
Please read the shipping & delivery information, shipping Policy , return& refund policy carefully before placing the order.
Shipping & Delivery
United States:
Shipping & Delivery: Free Shipping from the US warehouse(we will inform you via e-mail in advance if product out of stock in US warehouse and choose the delivered from factory direct)
Estimate Shipping Time: 3-7 Days
Other Countries:
Shipping & Delivery: Free Shipping to Most Countries & International Delivery, there will be extra shipping fee if address distant.
Estimate Shipping Time: 7-20 Days ( the estimated delivery time will be extended if distant)
After Sales Support: 30 Days Return & Money Back Allowed (If any quality issue happens)
Read More Details : Refund & Return Policy, Shipping Policy
Customer Support
Working Time: Monday to Saturday (9:00 AM-6:30 PM PST)
Customer Service Email: angela@maono.com